Helping Employees Succeed
A Guide to Using Generative AI For Efficiency in Businesses
AI tools evolve continuously through autonomous learning. Each input of new data enhances their capabilities! However, "your employees aren’t learning to use a new technology once—they are learning to use it nearly every time they engage with it."
To harness the full potential of generative AI, one can implement the STEP process.
Segmentation
No single AI will do all the things that one person does in a work role, but can fully automate a task depending on its process. Employers and employees should decided which jobs the AI could help them with
Transition
AI accelerates and enhances work tasks, potentially reducing workload for some employees. This can either lead to the enrichment and elevation of existing roles or the elimination of certain jobs for increased efficiency.
Education
Employees must understand AI tool functionality, train it on proprietary data, craft effective commands, and assess prediction validity. Given AI's continuous evolution, learning is an ongoing process, not a one-time acquisition of skills.
Performance
Usually, employee evaluations emphasize task speed, efficiency, creativity, or accuracy, with AI expected to boost productivity. However, STEP empowers employers and employees to decide if AI can enhance their speed or accuracy.
As the AI-driven era approaches, leaders must guide employees in leveraging AI to generate value. STEP offers a valuable framework to anticipate work changes due to AI, aiding leaders in effectively preparing and empowering their teams for success with this technology.
